Virgin Media Outage in Brockenhurst, England (2024)

The latest reports from users having issues in Brockenhurst come from postal codes SO42.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brockenhurst, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brockenhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (57%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (12%)

4. 

   TV (8%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Brockenhurst, Hampshire, England

The most recent Virgin Media outage reports came from the following cities:Romsey, Bournemouth, Southampton, Brockenhurst, Christchurch, New Milton and Eastleigh.

City	Problem Type	Report Time
Romsey	Internet	yesterday
Bournemouth	TV	yesterday
Southampton	Internet	yesterday
Brockenhurst	Internet	yesterday
Southampton	TV	yesterday
Southampton	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brockenhurst, England

Latest outage, problems and issue reports in Brockenhurst and nearby locations:

• Lauren Tompkins (@LaurenSTompkins) reported 4 minutes agofromBournemouth, England

  Hey @virginmedia I have an issue with my account all to do with a new instal. Please can I talk it through with you to try and resolve it.

• Elayne (@elayne100360) reported 12 minutes agofromBournemouth, England

  @mmould_pooleNHS @virginmedia Hear hear, my ombudsman complaint is still ongoing, they do not tell the truth about what they have done & customer service non existent.

• Natalie Griffiths (@Natalie05490147) reported 15 minutes agofromBournemouth, England

  @virginmedia I’m awaiting a call back from a manager to confirm from the new customer team that he can get a quick start pack out to me ASAP due to my unique circ*mstances. The manager John said he or a colleague would call me by Saturday. It’s now Thursday and I’ve heard nothing!

• Natalie Griffiths (@Natalie05490147) reported 17 minutes agofromBournemouth, England

  @virginmedia you offer the most horrendous service ever! 3 call backs promised and not received one! My quick start pack was supposed to arrive yesterday but didn’t. No communication what so ever! Unbelievably bad I would definitely not recommend

• Katharine Zoe Ruth (@Graelwyn) reported 19 minutes agofromSouthampton, England

  Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.

• Jenny Palmer (@jennyjanepalmer) reported 26 minutes agofromBournemouth, England

  Are you joking @virginmedia broadband down again, this is at least the 3rd time in a few weeks.. and started before everyone started working at home..

• Katharine Zoe Ruth (@Graelwyn) reported 28 minutes agofromSouthampton, England

  @TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.

• Lauren Tompkins (@LaurenSTompkins) reported 34 minutes agofromBournemouth, England

  thanks @virginmedia I don’t have a working service as you say I have a bill to pay. According to the records next bill payment is due 04/05 but because your new installation charges are so high I’ve gone over the credit limit.

• Natalie Griffiths (@Natalie05490147) reported 36 minutes agofromBournemouth, England

  @virginmedia I’m disappointed in the lack of service! I’m a vulnerable customer and yet they don’t seem to be bothered by this fact! I get promised call backs and they never happen... I’m left with no facilities

• Pauline Richards (@PaulineR59) reported 37 minutes agofromSouthampton, England

  @virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡

• Louise Busfield (@no1toerag) reported 37 minutes agofromBournemouth, England

  How do I cancel @virginmedia if no one answers the phone or messages

• Neil (@gilly8049) reported 39 minutes agofromBournemouth, England

  @virginmedia It says there are no known issues. I've taken the white cable out and reconnected and rebooted and it makes no difference. Some sky sports channels are not working and just show error w02! This happens far too often!

• Rahim™ 🇲🇦🇬🇧 (@rahim94) reported 40 minutes agofromSouthampton, England

  @CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh

• bri parker (@JESUSSPEAKS1968) reported 40 minutes agofromNorth Baddesley, England

  @AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.

• KrazyKat (@KatAndGirls69) reported 57 minutes agofromBursledon, England

  @virginmedia @Edo1991 U say down detector is third party but they are easier to actually report to than your actual company&even the @Independent are writing articles already. I suggest you tweet a response with reason&expected fixed time. Considering I dont know anyone that isnt having issues! Grrr

• Stuart Jones (@ithastheanswer) reported 57 minutes agofromBournemouth, England

  @virginmedia broadband service checker says everything is fine my our internet has been up and down all morning. Started having problems about midnight - been unable to finish a game of Fifa weekend league today - router appears to reboot or lose connection

• Ade McKenzie (@AdeMcKenzie) reported 58 minutes agofromSouthampton, England

  @virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺

• Clare Old (@enkeli85) reported 58 minutes agofromSouthampton, England

  @virginmedia Problem with Internet in SO15 again

• c (@conordonlan) reported 59 minutes agofromSouthampton, England

  imagine your internet going down at 11pm on it, cba with virgin MEDIA

• KrazyKat (@KatAndGirls69) reported 59 minutes agofromBursledon, England

  @virginmedia seriously fed up with virgin! Non stop issues for months. Cant even access @Microsoft on any devices (xbox store and website etc on xbox or phones etc) and now gone down twice in like half an hour! @MicrosoftHelps @MicrosoftUK

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• Sue Thistlethwaite (@SueThistle) reported 6 minutes ago

  @virginmedia And if customer service has increased - why are you aggressively pursuing more customers with very low cost packages at the expense of higher charges for existing customers? Do you care about long standing customers??? @virginmedia

• James Harrison (@Interrog8) reported 7 minutes ago

  @virginmedia I have am supposed to be on the gigabit package, however, I have had average speed of 100mb/s since Aug last year. I have raised numerous service requests and had 4 engineer appointments. 3 times they arrived to complete works, did nothing and left. Once they didn't even arrive.

• Independent Salford Beer Festival 💙 (@salfordbeerfest) reported 9 minutes agofromManchester, England

  @virginmedia I was told that if I have 3 technical issues in 30 DAYS that I could leave without penalty.I currently have a 14 day cooling off period. I'll be checking the small print (App N I believe) VERY carefully.

• Michelle Oldroyd (@shell634) reported 9 minutes agofromSt Helens, England

  Here we are again had TV on for 5 mins why I have a drink and breakfast and it's off again.with a fix date of Monday 17th I believe @virginmediaBut bet we don't get any bill discount for the continuous outrage ! 3rd day WA9

• James Harrison (@Interrog8) reported 11 minutes ago

  @virginmedia Customer service have repeatedly failed to address my complaints. Despite requests for a call back by a manager since early Dec I have had no calls. I have asked for compensation or a reduction of my bill until the service is provided but nothing provided.

• Dreyfus & associés (@DreyfusLawFirm) reported 14 minutes ago

  Consequently, the #Court ordered the service providers BT, EE, Plusnet, Sky UK, TalkTalk and #VirginMedia to block access to the illegal #websites.

• Dave Adams (@daveiainadams) reported 16 minutes ago

  @virginmedia massive issues today with internet constantly dropping out. No way to get through on phone or by the link I was sent after an automated call. Hugely disappointed as a new customer and home worker relying on Virgin's internet.

• Ｌｕｔｏｎ Ｅｙｅ (@LutonEye) reported 17 minutes ago

  Shock, Virgin Media's cancellation team managed to find me a discount, so no £8.50 price rise for me... 🙄 Half an hour I'll never get back.

• DeéOlivé (@DeeOliveMorgz) reported 19 minutes ago

  @virginmedia Yes there was changes to my payment, in which I then advised was too much for me and I would need to cancel my contract and then what I explained in other mention happened

• Stephen John Little (@StephenJLittle1) reported 21 minutes ago

  @virginmedia Even an indication of wait times, or where I was in the queue would help. A typical waiting times graph would also help.