The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 631 |
| Houston, TX | 357 |
| Washington, D.C., DC | 264 |
| Philadelphia, PA | 260 |
| Seattle, WA | 249 |
| Atlanta, GA | 210 |
| Denver, CO | 196 |
| Salt Lake City, UT | 191 |
| Sacramento, CA | 156 |
| San Francisco, CA | 142 |
| Detroit, MI | 136 |
| Indianapolis, IN | 133 |
| Miami, FL | 133 |
| Orlando, FL | 132 |
| Minneapolis, MN | 122 |
| Boston, MA | 110 |
| Brooklyn, NY | 107 |
| Portland, OR | 106 |
| Oakland, CA | 90 |
| Jacksonville, FL | 88 |
| Pittsburgh, PA | 84 |
| Baltimore, MD | 72 |
| New York City, NY | 67 |
| Tampa, FL | 66 |
| Reno, NV | 51 |
| Nashville, TN | 50 |
| Fort Myers, FL | 42 |
| Charlotte, NC | 39 |
| Knoxville, TN | 38 |
| Phoenix, AZ | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Archer Danger (@ArcherDanger) reported Hey @RCNconnects , the time to try to keep me as a customer is when I try to cancel, not after I’ve disconnected with your representative (who didn’t even TRY to keep me) and set up new service with @Xfinity
- show them who you are (@BraxtonLeBron) reported
It is amazing how @Xfinity managers blame you for a fault in their systems. Zero customer service skills or knowledge
- Kaizoron (@Keizaron) reported
Man I love how @Xfinity "upgraded" the neighborhood internet and now I get constant frame drops. Good ****, you really "upgraded" the internet!
- chris alan jones (@chrisalanjones) reported fromFerndale, Michigan
Just got another false hope text from @Xfinity / @XfinitySupport that my service was restored except it’s not. Still nothing. Going on over 3 days now. Turned off autopay. Losing time and money and still nothing more than non-answers and no estimates from support.
- Cust Service Ratings (@csscoreboard) reported
Xfinity: impossible to speak to a customer service agent. Had to go through the virtual assistant who could not he
- Mark Travels (@Markstravelvids) reported
@716babe No, @xfinity sucks, it’s more than that
- Ultra Mega Maga✨️ (@MarioBr99911268) reported
@BlueBirdSells @Moguldom If you follow Chicago news then you have probably heard about the Comcast killer the guy that installed cable, and if you were a woman alone in the house he would ****, and kill you, He was a customer at the casino I worked for. He was the nicest guy you just never know.
- John Stupak (@Stupak77) reported fromOak Grove, Oregon
@Xfinity is the worst. Outage after outage after outage. Missing hours of work. Said it was resolved weeks ago and still having the same issue.
- Formerly Floral Shirt Papi (@mdotdagod_) reported
My Mom finessed me in to getting xfinity mobile this **** garbage I was in the club and ain’t have service?
- oh the things I see (@oh_things_I_see) reported
@ericareport All of these companies, whether it’s DirecTV m, Comcast, Spectrum.. they all have the power to display the channel however they want.. so easy fix, change the display to Fox Entertainment. If Fox doesn’t like it they can ask to be removed.
- Kaizoron (@Keizaron) reported
@Xfinity Literally never had a problem until the past few weeks. Pathetic.
- LiBrat ✨🇨🇴🇨🇺 (@f*ckNissa) reported
@Xfinity got the ***** nerve to charge me $120 for internet ONLY and never have a live agent available 😒 I hate it here
- Vince Santoro (@VinnieVidivici) reported
Call it @xfinity or @comcast They are so lame! I’ve been without a signal for 5 days and i picture them wandering around in the woods trying to appear hard-at-work. Never have that sucked so bad!
- rosa (@MilkaDelic4) reported
@Xfinity Horrible company. Don't do any switching!
- Les Owens ◪ aka The Great Muter (@HighFlyLo) reported
@3TPod Same, everything should’ve been under Comcast from the beginning. Maybe FOX was thinking they were gettin Cena Brock Rock type **** every week
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